|
Online
Solutions And Innovation, Inc.
www.osai.com/FAQ/FraudSquad.asp
(214) 432-1063 (Dallas) || (866)-573-2865 (Toll Free) Experts in Web, Email, and Application hosting. Dedicated to consistent, reliable, fault tolerant service! |
|
The following provides answers to some of the most frequently asked questions about the domain name registration solicitation mailings you may receive in the mail. NOTE: The ONLY communications would should receive, either via email or postal mail, should ALWAYS come from Online Solutions And Innovation, Inc. of Celeste Tx.
There are unscrupulous Domain Name Management firms out there that prey on your lack of knowledge in the domain registration area. We at OSAI, want to make sure that you are always in control of your domain, and we want to make sure that we do everything possible to prevent your domain name registration from being hijacked to another company. This is usually done by a piece of postal mail that looks rather official in nature, and askes you if you would like to renew your domain. Often time, they are formatted like an invoice, to further pull the wool over your eyes. Do not trust these mailing unless they are directly from us!
There are a number of domain registration companies looking to grow their businesses by stealing business from other companies. While we welcome fair competition in the marketplace, some companies believe the best way to win business is to solicit existing domain name registrants from other companies. Wherever possible, these companies will target registrants and trick them into moving their domain registration business. Some companies recently reported to have been involved in this type of activity are:
Check out http://www.domainscams.com for the latest information.
The best way to combat this is to simply IGNORE all communications regarding your domain name that do NOT come from your current provider.
The first thing you should do is contact the payment authority. In all likelihood, these transactions will not be processed if the company is not able to secure payment for the transaction. If you have already sent money to one of these companies, we suggest contacting your bank or credit card company immediately regarding your options to have any payment you may have authorized either stopped or reversed.
Report the incident to your current provider and the appropriate authorities!! Proactively combating these sorts of unscrupulous business practices is the only way to ensure these companies are stopped. This will not only help you, but all registrants, to enjoy the freedom to choose your provider and to be free from solicitations designed to deceive or trick you. It will also help us aid you in the recovery of your domain.
Please report all incidents of solicitation to: osai.com Domain Management Services via our contact form at http://www.osai.com/Contact
Send evidence of the solicitation to your current domain provider. We’re working with Tucows OpenSRS, our supplier as well as the appropriate authorities to assess the pursuit of legal and policy initiatives at our disposal. Please help us by taking the time to send us any solicitation you receive. Samples can be sent to:
Online Solutions And Innovation, Inc.
Domain Management Services
5275 CR-1037
Celeste, TX. 75423
Incidents of solicitation should always be reported to your current provider. Additionally, the following resources can be used to help combat these practices in general: